A technician will remotely connect to your Windows computer and support you in troubleshooting your computer problems. Example tasks that can be performed:
- Installing/configuring a software on your computer
- Updating your Operating System / software
- Cleaning Malware from your computer
- Setting up an antivirus scan to clean an infection / installing an antivirus software
- Configuring your email accounts
- Creating / configuring your social media accounts
- Setup a backup of your computer
- General PC support that can be done remotely
- The remaining time can be used to conduct computer training and answer your questions!
What you need to prepare:
- Have your compatible PC connected to the internet with a reasonably fast connection
- Find a suitable time slot for 60 mins (slots are available during Central Time 10am-17pm)
- Connect to the remote access program Getscreen.me (link will be provided). Alternatively Google Remote desktop can be used.
- Have a US phone number / WhatsApp / Skype / FaceTime ready so we can start a voice call or video call and discuss what is being done on your computer.
Important Notes:
- contact me if something is unclear, before buying this service
- If you need to reschedule your appointment, you must do it 24hrs before or loose the fee.
- The service is considered successfully completed after the 60 minutes are over. If more time should be needed, you must book a follow up meeting
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